Distance Education

Welcome to Southern Regional Technical College Online!

The goal of distance education at Southern Regional Technical College is to provide our students the opportunity to access quality instruction anytime, anywhere. Such access is desired to facilitate a barrier-free delivery of instruction through technology. Southern Regional Technical College offers a quality technology-based learning environment that is not bound by traditional time and space limitations that provides access for students and meets the education and training needs of the public it serves.

Southern Regional Technical College delivers courses and programs through Georgia Online Learning & Development (GOLD), an innovation of the Technical College System of Georgia (TCSG).

For Blackboard assistance, please complete a Distance Education Help Desk Ticket

For Student Email assistance: email oktahelp@southernregional.edu

For Ellucian Experience assistance: email registrar@southernregional.edu

Blackboard

General Technology Guide

Blackboard is your digital gateway to various resources. Once logged into Blackboard you will be able to access:

• Your Blackboard-enabled courses
• Blackboard Announcements
• Blackboard Calendar
• Galileo (including links to FilmsOnDemand)
• Tutor.com

SRTC uses Blackboard Learn for all Asynchronous, Synchronous, Blended and On Campus courses. To access Blackboard, log in to MySRTC and click on the SRTC Blackboard title. Your username for MySRTC is your entire SRTC student email address. The template for email addresses is your first initial, last name, and the last four digits of your student ID number @stu.southernregional.edu; for example: jdoe1122@stu.southernregional.edu. Your password is your capital first initial, capital last initial, underscore, and your entire student ID number; for example, JD_900001122.

For security and privacy reasons, you should not share your login and password information with others.

Computer Needs

For general computer, browser requirements, and media downloads, go to Browser Check and Media Downloads at SRTC’s Blackboard homepage. For course specific requirements, contact your instructor. As a currently enrolled college student, you have free access to desktop applications associated with Office 365/Outlook such as Word and Excel. To access a desktop application, log in to your student email account, click on the waffle icon located on the top left side of the screen, and select the desired application. All necessary software should be installed before class begins.

Tutoring Services

Students experiencing academic difficulties who are unable to come on campus for a tutoring session at one of SRTC's Stay On T.R.A.C.K. Centers may receive online tutoring services free of charge through Tutor.com.

FREE 24/7 Online Tutoring with Tutor.com

Students get the academic support they need, anytime, anywhere. Southern Regional Technical College students have FREE, 24/7 access to Tutor.com (via their Blackboard courses), providing expert assistance in more than 250 subject areas.

Whether a student is working through a challenging math problem, studying for an exam, writing a research paper, or preparing for a major assignment, Tutor.com is there to help. Students can:

• Receive on-demand tutoring with a live expert (not AI).
• Schedule a tutoring session for a future date and time.
• Get writing support, including paper reviews and proofreading with personalized feedback.
• Receive help with study skills, test preparation, and homework questions.
• Access TEAS exam preparation resources and tutoring designed specifically for healthcare students.

To access this free service, students log in to Blackboard and click the Tutor.com link located under Course Resources in any of their Blackboard courses.

No matter the schedule, Tutor.com makes it easy for students to connect with qualified tutors whenever they need extra support to succeed.

*SRTC is not responsible for the contents or reliability of any other websites to which it provides a link and does not necessarily endorse the views expressed within them.

Grade Appeals and Student Grievances

Southern Regional Technical College (SRTC) maintains a grievance process for grade appeals and student grievances available to all students. For information, visit SRTC Procedure: Student Grievances.

In addition, the Technical College System of Georgia provides advice and guidance regarding student complaints and disciplinary actions. For information, visit Student Concern/Complaint Instructions & Filing Process.

NC-SARA

Southern Regional Technical College has been approved to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA). NC-SARA is a nonprofit organization that helps expand students’ access to educational opportunities and ensure more efficient, consistent, and effective regulation of distance education programs. Recognizing the growing demand for distance education opportunities, higher education stakeholders – including state regulators and education leaders, accreditors, the U.S. Department of Education, and institutions – joined together in 2013 to establish the State Authorization Reciprocity Agreements (SARA), which streamline regulations around distance education programs.

SARA consumer protection provisions require the institution’s home state, through its SARA State Portal Entity, to investigate, and resolve allegations of dishonest or fraudulent activity by the state’s SARA-participating institutions, including the provision of false or misleading information. A student has the right to lodge a complaint or grievance. The student should begin the complaint process with the institution and if resolution is not found, the student would contact the institution’s home state SARA Portal Entity.

SARA Student Complaint procedure and policy

GA-SARA Online Student Complaint Form

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